window.location.replace("http://telegramme.co.uk"); Telegramme — FAQ

FREQUENTLY ASKED QUESTIONS


  • HOW ARE POSTERS PACKAGED?

All prints and posters are packaged in a cellophane bag and rolled in a sturdy Cardboard tube.  

  • HOW LONG WILL MY ORDER TAKE TO ARRIVE?

We try and ship orders 2-3 times a week. Orders are sent first class through the post office and should take 3-4 days to arrive after posting. Please bare in mind deliveries can run in to unexpected delays.  

  • WHY HAVE SHIPPING PRICES GONE UP?

Unfortunatly we have had to put our prices up as a direct result of the Royal Mail 's postage costs going up.

We dont make a profit from either postage or packaging and aim to keep the charges as low as possible. 

  • WHAT IF MY ORDER HASNT ARRIVED?
If you havent recieved your order after 10 days please just email us quoting your order number. Store at telegramme.co.uk .

  • DO YOU ACCEPT INTERNATIONAL ORDERS

YES WE DO! just select your country when ordering to see postage costs. Unfortunatly our Hot Sauce collaberation is only UK.

  • IS MY TRANSACTION SECURE?

The store is built using the wonderful BIG CARTEL - they offer fully secure payment using PAYPAL or major credit cards.

  • DO YOU ACCEPT REFUNDS?

If there is a problem with your order we are happy to exchange / offer a refund within a month. Please email us with any problems. Store at telegramme.co.uk .

  • CAN I FIND YOUR PRODUCTS LOCALLY

We are working on finding stockists both locally to our london studiop - but also further afield. If you are interested in stocking general store items please drop us a line - Store at telegramme.co.uk .

  • CAN I BUY THE PRINT FRAMED?

YES we now offer a framing service - currently this is a collection only service - Read more HERE.

  • WHY DOES MY PRINT LOOK SLIGHTLY DIFFERANT TO THE ONE ON SITE?

All our posters and prints are hand screenprinted. Due to the nature of screenprinting each and every print will be unique, with small imperfections or mis-registration. This is what we love about screenprinting. You can see the love and effort in every print. We try and colour match all the images online with the physical products however everyones screens are callobrated differantly so colours may vary from your computer screen to the physical print.

What have we missed? Any questions please email us: Store at telegramme.co.uk .